Support

Frequently Asked Questions

Common questions about Woork and Appigration.

About Woork

What is Woork?

Woork is an AI-native platform for building business applications where apps, agents, and integrations are built in — not bolted on. It combines application development, workflow automation, AI agents, and system integration into a single unified platform called Appigration.

What is Appigration?

Appigration is Woork's core architectural principle: Apps + Agents + Integrations built as unified components rather than separate, bolted-on tools. Traditional platforms require different vendors for CRM, automation, AI, and integration. Appigration eliminates this "integration tax" by building all capabilities into the same architecture.

What does "built in, not bolted on" mean?

"Bolted on" describes adding capabilities through external tools, plugins, or integrations — each with separate security models, pricing, and interfaces. "Built in" means those capabilities share the same architecture natively. In Woork, a flow can invoke an agent that calls an integration that updates an app — all within one execution context with unified security and audit trails.

How Woork Compares

How is Woork different from Salesforce?

Salesforce is a CRM that requires separate tools for automation (Flow), AI (Einstein), and integration (MuleSoft) — each with different interfaces, pricing, and architecture. Woork builds all three capabilities natively into one platform. There's one interface, one security model, and one pricing structure. You don't bolt on automation or AI; they're built in.

How is Woork different from low-code platforms like Appian or Pega?

Appian and Pega are workflow platforms that have added AI capabilities over time. Woork is AI-native — agents are first-class citizens, not add-ons. Agents can build flows, create integrations, and even build other agents. Low-code platforms automate processes; Woork automates the building of those processes.

How is Woork different from RPA tools like UiPath?

RPA tools automate repetitive tasks by mimicking human actions on existing interfaces. Woork agents reason, decide, and act — they don't just click buttons. RPA is bolted onto legacy systems; Woork is a platform for building new applications with automation and AI built in from the start.

Can Woork replace my CRM?

Yes. Woork can function as a CRM with accounts, contacts, opportunities, and pipelines — plus workflows, AI agents, and integrations that traditional CRMs require add-ons to achieve. Alternatively, Woork can integrate with your existing CRM while handling automation and AI capabilities natively.

Capabilities

What can Woork agents do?

Woork agents execute tasks — they don't just chat. They can reconcile data across systems, review documents for compliance, process invoices, triage emails, coordinate approvals, and sync data between platforms. Agents operate 24/7 with persistent memory, configurable guardrails, and human-in-the-loop oversight when needed.

Can I build automations without code?

Yes. Woork's Flow Builder lets you create automations visually or by describing what you want in natural language. An agent can generate complete flows from plain English descriptions. For developers, custom code is also supported within flows.

What systems can Woork integrate with?

Woork has pre-built connectors for Salesforce, SAP, Workday, Snowflake, BigQuery, HubSpot, and more. Any system with an API can be connected through the Integration Builder — no code required. Agents can even build integrations automatically by reading API documentation.

Can agents build other agents?

Yes. Woork agents can define capabilities in plain English and create new agents with skills, tools, and guardrails. This enables meta-automation: agents that design and deploy specialized agents for specific tasks.

Industries & Compliance

What industries does Woork support?

Woork serves regulated industries including banking and lending (deposits, loans, credit risk, BSA/AML), legal (matter management, document automation, billing), healthcare (patient management, compliance), insurance (policy admin, claims, underwriting), and HR (onboarding, credentialing, compliance tracking).

Is Woork compliant for banking?

Yes. Woork is built for regulated industries with complete audit trails, decision traces for AI explainability, role-based access control, field-level security, and SOC 2 readiness. All agent decisions are logged and traceable for regulatory examination. Every action has a paper trail.

How does Woork handle AI explainability?

Every AI decision in Woork has a decision trace — a complete record of inputs, reasoning steps, tools invoked, and outputs. When a regulator asks "why did the system approve this loan?" or an auditor needs to understand a compliance flag, the decision trace provides a full answer.

Can I control what agents are allowed to do?

Yes. Woork agents operate within guardrails — configurable constraints that prevent unauthorized actions, restrict data access, enforce approval requirements, and trigger human escalation. You define the boundaries; agents operate within them.

Who Woork Is For

Is Woork for developers or business users?

Both. Developers get a platform with multi-tenancy, auth, security, and audit trails built in — so they can focus on business logic, not infrastructure. Business users can describe workflows in natural language and build automations without waiting for IT. The same platform serves both audiences.

Can consulting firms use Woork to build solutions for clients?

Yes. Unlike implementing on a vendor's platform (where the client locks into that vendor), consulting firms can build repeatable solutions on Woork, package them, and resell them. Your IP stays your IP. Clients lock in to you, not to a third-party platform.

Can software companies embed Woork in their products?

Yes. ISVs and software companies can build on Woork to add workflow, automation, and agent capabilities to their products. Multi-tenancy, compliance, and audit trails are already solved — so you can focus on what makes your product unique.

Getting Started

How do I get started with Woork?

Contact us at dowoork.com to schedule a demo. We'll show you the platform, discuss your use case, and help you understand how Appigration can eliminate your integration tax.

How long does it take to deploy Woork?

Woork is multi-tenant and instantly deployable. New environments can be provisioned in minutes. Building your first app, flows, and agents typically takes days to weeks depending on complexity — not the months required for traditional enterprise platforms.